The Most Powerful Field Service App for Appliance Repair
Voice-first job management, 5 specialized AI agents, smart diagnostics, parts ordering, payments, and complete job workflows - all in one app.
Voice-First Job Management
Complete documentation hands-free. Your techs can talk to the app naturally while their hands are busy fixing appliances.
- Complete documentation hands-free while working
- Natural language commands: "Send invoice to customer," "Order compressor from Marcone," "Text client I'm 15 minutes away"
- Real-time voice transcription and intent detection
- Works even in noisy workshop environments
"Send invoice to customer"
Invoice #4521 sent to sarah@email.com
"Order compressor from Marcone"
Added to cart - $187.50
"Text client I'm 15 minutes away"
SMS sent to (555) 123-4567
5 Specialized AI Agents
Each agent is trained specifically for appliance repair workflows, helping your techs work smarter and faster.
Triage Agent
Pre-visit analysis with likely causes, required tools, and suggested parts before you arrive
Diagnosis Agent
Step-by-step diagnostic guidance with 19K+ historical repairs in its knowledge base
PVR Agent
Generates complete post-visit reports from your voice notes in seconds
Parts Agent
Searches 5+ vendors simultaneously, compares prices, and orders with one tap
Email Agent
Drafts professional customer communications automatically
Common in Whirlpool front-load washers 2018-2022
Check for physical damage first
AI-Powered Troubleshooting
Trained on 22K+ real repair tickets, our diagnostic engine helps your techs identify problems faster and fix them right the first time.
- AI-powered troubleshooting trained on 22K+ real repair tickets
- Error code lookup with probable causes and solutions
- Similar ticket matching - see how other techs solved the same problem
- Confidence scoring so you know when to dig deeper
- Safety warnings and tool requirements for every procedure
From Scheduling to Payment
Every step of the job, managed from the technician's phone.
Scheduling & Dispatch
- Visual calendar with day/week/month views
- 2-3 hour appointment windows
- GPS-based ETA and arrival notifications
- Dual technician assignment for complex jobs
- Reschedule with full history tracking
On-Site Documentation
- Equipment barcode/QR scanning
- Before & after photo capture with AI analysis
- Pre-existing damage documentation with risk scoring
- Digital signature capture via SMS link
- Real-time job timer with pause/resume
Invoicing & Payments
- Auto-generate invoices from completed work
- Accept card payments via Stripe integration
- Cash, check, Venmo, Zelle tracking
- Payment plan setup for larger jobs
- Email invoices and receipts instantly
Complete Parts Management
Track inventory, order from multiple vendors, and manage pricing tiers - all from the app.
Truck & Office Inventory
- Track parts across multiple locations
- Low stock alerts and reorder points
- Cost tracking with client markup tiers
- Part usage history by job and technician
Multi-Vendor Parts Ordering
- Search Marcone, Encompass, PartSelect, AppliancePartsPros, RepairClinic simultaneously
- Real-time pricing and availability
- AI recommendations for best value
- Mobile cart with approval workflow
- PO tracking from order to delivery
Smart Pricing Tiers
- Automatic markup by customer type
- Homeowner, landlord, property management, warranty tiers
- Configurable tax rates for parts and labor
- Flat rate or hourly billing options
Stay Connected with Customers
Built-in messaging and professional document generation keeps customers informed.
Built-in SMS & Messaging
- Two-way texting with customers
- Message templates for common updates
- "On my way" with ETA notifications
- Conversation history tied to each job
Professional Documents
- Branded estimates with customer approval tracking
- PDF invoices and receipts
- Email delivery with read tracking
- Signature collection for disclaimers and approvals
Know Your Numbers
Track earnings, time, and performance with real-time dashboards and analytics.
Earnings & Time Tracking
- Daily/weekly/monthly revenue dashboards
- Clock in/out with job-based time allocation
- Billable vs. non-billable hour tracking
- Overtime calculation and thresholds
Analytics
- Job completion rates and trends
- Parts usage and cost tracking
- Technician performance metrics
- AI accuracy and feedback learning
Empower Your Field Team
Give your technicians the most powerful mobile app built specifically for appliance repair.