From Call to Cash, Fully Automated
Every step of the job lifecycle is handled by a specialized AI agent. No manual data entry. No forgotten follow-ups. No dropped balls.
Instant Job Capture
Customer calls about a Samsung fridge not cooling.
Creates job ticket, logs customer details, schedules callback window - all in 30 seconds.
Data Detective
No model number? No problem.
Texts customer a photo guide. Gets RF28R7551SR model and serial back within minutes.
Predictive Diagnosis
Cross-references model with 50,000+ repair records.
Identifies 70% chance of evaporator fan motor failure. Flags part DA31-00146E.
Parts Sourcing
Searches 12 suppliers in parallel.
Finds DA31-00146E at $47.50 from Reliable Parts. Next-day delivery confirmed.
Smart Scheduling
Analyzes tech skills, location, and parts arrival.
Assigns Mike (Samsung certified, 4.2 miles away) for 2PM slot. Part arrives 10AM.
Voice-First Field Service
Tech arrives. Opens Voice2Work app.
Says 'Start job' - Doc records arrival, pulls up repair history, and begins voice notes.
Instant Billing
Repair complete. Tech says 'Generate invoice'.
Creates itemized invoice: Labor $125 + Part $67.50 + Tax. Texts payment link to customer.
Customer Care
48 hours after repair completion.
Sends satisfaction survey. Customer rates 5 stars. Auto-requests Google review.